About the author

Paula Naba

Paula Naba heads CX at Northpass. Aside from being a customer advocate, Paula is an outdoor enthusiast. She loves spending time outside with her family and labrador.
Healthcare

How Healthcare Organizations Elevate Providers with Online Learning

Paula Naba

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Aug 30, 2022

Customer Success

How Learning is Transforming the CX Landscape

Paula Naba

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Aug 17, 2022

Online Training Tips and Tricks

eLearning ROI: 4 Benefits of Online Training + How to Prove Its Value

Paula Naba

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Aug 09, 2022

Real Estate

How Real Estate Brokerages Help Agents Win with Online Learning

Paula Naba

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Jul 27, 2022

Learning Ops

What is Blended Learning? Types, Examples & Everything Else

Paula Naba

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Feb 04, 2022

Customer Education

How Customer Education Can Help You Grow Key Accounts & Make More Money

Paula Naba

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Jan 31, 2022

Customer Education

Reducing Churn With Customer Education to Keep Your Best Customers

Paula Naba

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Jan 27, 2022

Online Training Tips and Tricks

Multimodal Learning: Using it to Boost Learner Engagement

Paula Naba

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Jan 20, 2022

Online Training Tips and Tricks

The ADDIE Model: Understanding the 5 Steps

Paula Naba

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Jan 06, 2022

Customer Education

Keep Customers Happy in 2023 with Online Training

Paula Naba

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Dec 14, 2021

Customer Education Online Training Tips and Tricks

How to Set Training Objectives for Customer Education

Paula Naba

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Dec 02, 2021

Online Training Tips and Tricks

How To Prove the ROI (Return on Investment) of Your Online Training Program

Paula Naba

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Oct 10, 2018