Wednesday, October 26, 2022 at 12:00 p.m. ET
When customers are well-trained and knowledgeable, businesses see real impact in Customer Success including, product engagement, retention, churn, and more.
Join us! Gainsight CEO, Nick Mehta, and Northpass CEO & Founder, Steve Cornwell, will discuss their strategies behind cultivating a customer-first initiative and how that drives durable growth, even in uncertain times.
You’ll learn:
👋 Join Us Live or On-Demand
As a huge sports fan, Nick thinks of his job as being like that of a head coach. His role is to help bring the right people together on the team and put them in the best position to win for our customers, partners, employees and their families. He’s a big believer in the Golden Rule and we try to apply it as much as we can to bring more compassion to our interactions with others. And he talks way too fast and overuses the word awesome like it’s going out of style. Before coming to Gainsight, Nick was the CEO of awesome leading Software-as-a-Service E-Discovery provider LiveOffice through its acquisition by Symantec and prior to that was a Vice President at VERITAS Software and Symantec Corporation.
